Automate Customer Operations. Simplify Provisioning. Monetize Starlink Services.
SubEcob helps Starlink service providers, authorized resellers, ISPs, maritime operators, and enterprise connectivity providers automate the complete customer lifecycle—from customer acquisition and provisioning to usage governance, recurring billing, and revenue operations.
Whether you manage tens or thousands of Starlink terminals, SubEcob provides the operational foundation to scale your business with confidence.
Built for the New Generation of Satellite Connectivity
As Starlink adoption accelerates across enterprise, maritime, energy, mining, logistics, and remote operations, managing customer services has become increasingly complex.
Many providers still rely on multiple portals, manual provisioning, spreadsheets, and disconnected systems.
SubEcob unifies these processes into a single operational platform.
One Platform. Complete Customer Lifecycle.
Customer Acquisition
Convert prospects into active subscribers with an integrated onboarding workflow.
- Customer registration
- Digital onboarding
- Identity verification
- Quote and order management
- Customer self-service portal
Service Provisioning
Automate service activation and operational workflows.
- Starlink service activation
- Terminal provisioning
- Service modifications
- Suspend and resume services
- Automated provisioning workflows
- API-driven integrations
Usage Visibility & Telemetry
Monitor customer usage in near real time.
- Terminal-level usage
- Fleet dashboards
- Data consumption analytics
- Threshold notifications
- Historical usage reports
- Customer usage portal
SubEcob integrates operational data to provide complete visibility into customer connectivity and service consumption. Enterprise environments increasingly rely on APIs and operational telemetry to automate monitoring and customer workflows.
Customer Operations
Manage customer services from one platform.
- Plan upgrades
- Downgrades
- Service transfers
- Multi-account management
- Customer support workflows
- Service lifecycle automation
Subscription & Usage Billing
Purpose-built for recurring connectivity services.
- Monthly subscriptions
- Usage billing
- Overage charging
- Invoicing
- Tax management
- Credit notes
- Automated recurring billing
Payments & Revenue Operations
Reduce manual collections and revenue leakage.
- Recurring payments
- Multiple payment gateways
- Dunning automation
- Failed payment recovery
- Customer notifications
- Financial reporting
Starlink Operational Capabilities
SubEcob supports operational workflows for Starlink service providers including:
- Customer onboarding
- Service provisioning
- Terminal management
- Usage monitoring
- Threshold alerts
- Automated service suspension
- Multi-account administration
- Customer portals
- Billing and invoicing
- Revenue management
- Terminal & Service Reconciliation
Designed for Starlink Service Providers
Ideal for:
- Authorized Starlink Resellers
- Maritime Connectivity Providers
- Enterprise Connectivity Providers
- Managed Service Providers (MSPs)
- Rural Broadband Operators
- Mining & Energy Connectivity Providers
- Construction & Remote Site Operators
- Fleet Connectivity Providers
Multi-Orbit Ready
The satellite industry is evolving rapidly with multiple LEO constellations entering the market.
SubEcob is designed with an extensible architecture that enables operators to manage customer operations and business workflows across evolving connectivity ecosystems rather than being tightly coupled to a single network.
Why Operators Choose SubEcob
✔ Customer acquisition through recurring billing in one platform
✔ Automated provisioning workflows
✔ Customer self-service portal
✔ Usage monitoring and operational dashboards
✔ Revenue assurance through recurring billing and collections
✔ API-first architecture
✔ Multi-tenant platform
✔ Enterprise-grade security
✔ Flexible integration framework
Proven in Live Deployments
SubEcob powers customer operations for connectivity providers managing Starlink services, including deployments supporting customer provisioning, recurring billing, usage monitoring, and operational workflows.
Our platform has been successfully applied in real-world environments supporting enterprise connectivity operations.
Ready to Modernize Your Starlink Operations?
Whether you’re launching a new Starlink service or scaling an existing deployment, SubEcob helps you automate operations, improve customer experience, and accelerate revenue.
Book a personalized demonstration and discover how SubEcob can simplify your Starlink customer operations.